Digital Transformation
Infrastructure
The backbone of your working environment. A set of information technology components - the foundation of your IT service; all of the hardware, software, networks, facilities, etc., that are required to develop, test, deliver, monitor, control or support your IT services.
Unified Communication & Collaboration
Solutions based on industrial standards including O365, Zoom, 8x8. The combined use of communication and collaboration solutions enabling easy flow of communication between devices, people and locations helping you to make quicker and more effective decisions These include email, instant messaging, voice, presence, videoconferencing , web conferencing, data sharing and unified messaging.
Cyber Security
Optimising the protection of your computers, servers, mobile devices, electronic systems, networks, and data using standard monitoring and defense tools, All managed by the Dworkin team of skilled experts who will also help to skill up and train your own people.
Network & Wi-Fi Management
Network design, predictive surveys (Ekahau), provisioning, upgrades and maintenance. 24/7 administration, operation of your computer network systems. maintaining the service quality; troubleshooting and fixing problems.
Cloud & Virtual Services
Data Backup
Keeping your data secure and ensuring that critical info is not lost in a natural disaster, theft situation or other kind of emergency. Our myriad of data backup solutions enable you to recover data from an earlier time or failover automatically to backup solutions.
Private and Public Cloud services
No need for your own on premise servers, racks and management. Pay just for what you use either on the public cloud or your own private cloud. Software as a service, platform as a service and Infrastructure as a service - giving you a scaleable solution.
IT Support & Managed Services
Consultancy on AI
Share with us your goals and challenges and our team of IT Experts will work on a solution with you that ticks all the boxes and at a price that works for you. Our specialists will focus on integrating information technology and AI into your business and showing you how to use IT more efficiently to help reach your objectives and targets. They will help you adopt products such as MS-Copilot and ensure that you get the subscription that is right for you and your organisation.
Service management
is all about making a business run. It's the perfect blend of implementation, management and delivery of IT services; meeting the needs of your company using the right mix of people, processes, and technology. In addition, the Dworkin teams provide full end-to-end ticket ownership including managing tickets with other suppliers until resolution.
Project Management
Initiating, planning, executing, controlling, and closing down your projects. Meeting your goals, adhering to your success criteria and all within your time frame; topped off with full handover to BAU (Business as usual) Support services.
IT Support - Helpdesk Remote Support
Offering a single point of contact for your users to get assistance. Skilled engineers remotely resolving issues, keeping your staff working and productive, re-enforcing your IT policies. Whitelabeled services are also available on our Helpdesk portal.
IT Support - On Site Support
Not every issue can be resolved remotely or explained over the phone. We have a variety of on site services to help support you and your business, a familar, friendly face to deal with the day to day queries, solve ongoing, niggling issues that only on site support can address, provide project support; either a complete outsource of the project or supporting your own teams. And of course, dealing with the unexpected – ad-hoc IT support as and when you need it.
IT Support - On Site Support Services
Contracted IT Service - pre-planned, regular on site timewith users (half day, full day for example), clearly defined activities and a clear schedule that your end users can rely on.
Field Engineering – planned project time with a defined scope and defined goal. Break&Fix – ad-hoc activity on site within agreed SLA and response time. Our engineers can be on site within 4 hours to fix your problems and get your end users and business running smoothly.
Supply Chain Services
Configuration
From prestaging devices at one of our Logistic Hubs to remote configuration of devices, to autopilot laptops for Microsoft Win11, our services are designed to get you up and running as quickly as possible and keep your devices running at their optimum and in harmony with the rest of your network.
Logistics
Global reach. Local delivery.
We handle the full logistics chain—start to finish. That means managing paperwork, packaging, inventory, transport, storage, and security. If customs or taxes are involved, we’ve got that covered too. You decide how your shipment goes out: all at once or in separate parts. Either way, we’ll make sure every key document and small item is packed safely in your clearly labeled RedBox. And it’ll be delivered by our trusted local team.
Warehousing
Get quick access to kit in the event of a failure or an expansion. Stock your equipment in our safe warehouses. Don't tie up your own valuable and costly office space.
Procurement
Let us build your BoM (Bill of Material).
Take advantage of the negotiations and partnerships we've forged to help you acquire your information technology (IT) products and services – and developing Standards will bring economies.
Every day our experts conduct market research, negotiate pricing, establish terms and conditions so that we can offer you quality products at a price that suits your pocket.
Solutions for every stage of your business lifecycle
Solutions for whoever or whatever your audience
Fast food AND fine-dining? Why not
We build our portfolio of products and services just as a chef builds a menu. Thanks to our years of experience, we know how to blend products and services to get the best possible combination of ready-made and custom solutions. It takes expertise to create that perfect balance and sometimes it can take a while to get the mixture just right but if something is worth doing, it’s worth doing right. The proof of the pudding though is in the eating! :)
